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Privacy Policy

At Richy Farmer Casino, we understand the importance of protecting your personal information and maintaining a secure online environment. This Privacy Policy explains how we collect, use, store, and protect your data when you access our platform.

What Personal Information May Be Collected?

When creating an account with us, you may provide basic registration information such as name, email address, phone number, and date of birth. We also collect device and browser information to improve the overall user experience on our site. Additionally, we gather usage analytics and behavioural data through cookies and tracking technologies.

Account Registration Information

During the registration process, you agree to share necessary personal details with us. This includes account login credentials (username and password), which are encrypted for secure storage.

Device and Browser Information

We collect information about your device and browser type to tailor our services to your needs and enhance overall performance on our site.

Usage Analytics and Behavioural Data

Through cookies, we may track your browsing activities, including time spent playing games or navigating the platform. This allows us to refine our content offering and improve user engagement.

Cookies and Tracking Technologies

We use a range of analytical tools, such as Google Analytics, to monitor traffic patterns on our site. Our cookies and tracking technologies help us understand how users interact with Richy Farmer Casino and personalise the experience for individual visitors.

Communication Preferences

You can opt-out from receiving marketing communications by following the link provided in promotional emails or changing your preferences within My Account section of the platform.

Data Storage and Retention

We keep user data for as long as necessary to maintain operational records, investigate security incidents, and provide support services. After a reasonable period has elapsed (usually 12-24 months), non-active accounts may be archived or deleted, depending on applicable regulations.

Security and Account Protection

Your account is secured with robust encryption methods (HTTPS) and access controls to safeguard your data from unauthorised third-party use. In case of suspected security breaches, you will receive timely notification along with an update on the steps being taken by our team.

Account Access and Password Protection

We enforce stringent password policies and recommend users choose strong passwords that are easy for them but hard for others to guess.

User Rights Regarding Personal Data

You have the right to:

  • Correct or delete personal data provided during registration
  • Request access to, portability of, or erasure of your personal information stored on our platform
  • Lodge a complaint with relevant regulatory authorities if you believe we've mishandled your data

Please note that complying with your requests may involve cancelling active sessions and potentially restricting account functionality.

Third-Party Services or Integrations

Richy Farmer Casino works in cooperation with carefully selected third-party service providers to provide enhanced gaming experience, marketing solutions, customer support tools, analytics services, etc. These integrations are always governed by terms of confidentiality ensuring the transfer and processing of personal information meet regulatory requirements for data protection.

Responsible Handling of User Information

We endeavour to operate in compliance with all applicable legislation governing our use of personal data. Wherever possible we seek consent before handling sensitive personal details like bank card numbers, but no other financial-related term shall be discussed under this policy statement.

Age Restrictions and Minor Protection

Please note that gaming activities are not suitable for minors; ensure you're at least 18 years old when creating an account or engaging in any form of gaming with us. If we suspect a user's age is below the minimum threshold, their access to our services may be restricted as necessary.

Compliance with Applicable Privacy Regulations

To guarantee the secure handling of personal data while providing users seamless functionality, we remain fully committed to upholding internationally accepted privacy regulations and staying updated on legislative requirements in countries where Richy Farmer Casino operates legally.